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Help Center

Shipping and Deliveries

When will my order ship?

After your payment is processed, it can take up to 24 hours to process and ship your order. This does not include any applicable production times, weekends, or holidays. Purchases made after 12 PM CST will not be shipped out until the next business day. If you order after 12 PM CST on a Friday, your order will likely be shipped out on the following Monday.

My order hasn't been shipped and it's been more than 24 hours, what's the holdup?

Our apparel is freshly printed and take up to 2 days to be printed and shipped out, especially during holiday season, please be patient. As for as our jewelry goes if it takes more than 24 hours for your order to ship it's due to us being low on stock and waiting for our next shipment from our jeweler, please again be patient we'll do our best to keep you in the loop about your order.

Do you ship to P.O. Boxes?

Yes, we do ship to P.O. Boxes. Please read our Shipping Policy for more info.

Can I still order even if I don't live in US?

Yes we do ship worldwide! Please allow more time for delivery if you live outside the US or CA.

I entered the wrong address at checkout what can I do?

If your order has not yet shipped, no problem, just contact us immediately at athletes@sportzzheads.com and we will correct the address for you. If we have already shipped the package, unfortunately, there is not much we can do. We may contact the post office and get the package redirected to the correct address. You may be able to contact the Postal Service and have your delivery redirected to the correct address. If your package is delivered to an incorrectly entered address, there is nothing further we can do. It is the customers responsibility to collect packages from their delivery location. You can also edit or cancel from the order status page.

Orders and Payments

How to cancel my order?

You can cancel, edit, or reorder your order from the order status page that shows after you pay for your order. Check your order confirmation email for the link if you don't have it.

Why was my order cancelled?

If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you feel this was a mistake, please try your order again with a PayPal account. If you do not have a PayPal account, you can easily sign up for free at www.paypal.com. 

Returns and Exchanges

How do I return a product?

You can start the return process by going to returns.sportzzheads.com. You'll need your email and your order number to start.

Do I have to pay return shipping?

No you do not have to pay return shipping upfront but it will be deducted from your refund. So be aware of that.

How to exchange my product for another?

You can exchange your product for something of equal value if you ordered the wrong size, color, or want something different. You can do this at returns.sportzzheads.com

What are the requirements for a return?

Your product must be in unused, undamaged condition and must be shipped back within 72 hours of us providing you with the label. 

What's the return policy?

You can return unused, undamaged items within 30 days of you receiving your package. We provide you with the label and all the info you need to successfully return your product. Read more in our return policy.

How long does it take for me to receive a refund?

Refunds are automatic and are usually processed within 24 hours. Excluding weekends, and holidays. Refunds are usually processed Mon-Fri. Learn more in our refund policy.

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High Quality Products

We guarantee to provide the highest quality products you need to feel like a champ!

Affordable Products

We guarantee to provide the most affordable sports apparel and sports jewelry so that athletes of all types can get their hands on some!

Free Shipping Worldwide

We ship all products free worldwide so that all athletes can stay fresh no matter where they are located globe!

Free 30-Day Return Warranty

We allow you to return your products free-of-charge if returned within 30 days of you receiving it! Easy and Simple!