Free shipping + Free returns on all orders!

Refund Policy

Returns and Exchanges

 

Our policy lasts 30 days. If 30 days have gone by since you received your order, unfortunately, we can’t offer you a return or exchange. 

We only replace items if they came in the mail damaged, or if you received the wrong color, size. If you need to exchange for the same item, but different size or color, send us an email at athletes@sportzzheads.com or fill out the contact us form to receive more information.

To return your clothing, you should mail your product to:

Sportzzheads Apparel, 11025 Westlake Drive, Charlotte, NC 28273, United States


To return jewelry you should mail your product to:

Sportzzheads Apparel, 502 Breaux Rd, Lafayette, LA 70507 United States

 

We pay for your return label, but you are responsible for printing the label and returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. Items cannot be used or dirty.

To complete your refund, we require a receipt or proof of purchase.


Any item not in its original condition, damaged, or missing will not be refunded.

Any item that is returned more than 30 days after delivery will not be refunded.


Refunds

 

We do not offer refunds based on shipping times. Shipping times vary for products so have patience. We do not offer refunds during the shipping of products. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or Missing Refunds

 

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at athletes@sportzzheads.com

 

Thanks for shopping with us, make sure to contact us within 30 days of receiving your order, to qualify for a return, refund or exchange!

High Quality Products

We guarantee to provide the highest quality products you need to feel like a champ!

Affordable Products

We guarantee to provide the most affordable sports apparel so that athletes of all types can get their hands on some!

Free Shipping Worldwide

We ship all products free worldwide so that all athletes can stay fresh no matter where they are located globe!

Free 30-Day Returns

We allow you to return your products free-of-charge if returned within 30 days of you receiving it! Easy and Simple!